Testimonials


2018 RECOGNITION OF EXCELLENCE HotelsCombined
8.8 Rated by Guests

  Aug 6, 2018

Quiet & comfortable

My wife & I stayed here for 3 months whilst our condo was being finished. The residences are modern and well maintained. About a 25 minute walk to Ekamai BTS though. Everything necessary is provided whether for short term or long term rental, including plates and cutlery. Reasonable restaurants nearby. The staff make you feel welcome and any issues are quickly resolved. Security is by keycard for entry to the condo or the main entrance. A really secure place.
alexculver2018
  Apr 30, 2018

Nice, clean, with a complete facilities hotel with reasonable price and friendly staffs

Had 3 nights stay there during our trip to Thailand and we were disappointed! Disappointed because we didn't spent all of our stays during our trip in Bangkok in this nice hotel :( I have too many good things to say about this hotel. We were having a very good deal for a clean, complete facilities, friendly staffs, nice service, even free coffee corner with a valued for money room rate! Another thing we love is, they had washing machine in the rooms! We were so happy since it means that you don't need to bring so many clothes in your luggage and just prepare to shop a lot while you're in Bangkok ;) We really enjoyed all of the service, they were very welcome in responding our questions by email before we came there. Welcoming us warmly during our check in and check out, helping us with luggage keeping, helping us to call a taxi, even giving suggestions for places to visit! That really means a lot for travellers like us :) Last but not least, I would highly highly recommend this hotel to my friends and family for their stays in Bangkok. And wish to stay here again for my next visit :) Keep up the good work, Ralph and Team! Thank you!
Benedicta N
  Apr 30, 2018

Very good place excellent

Clean and good location All staff is good and friendly Good place for stay even staff also helpful Safe place with good security and hygienic place Exteriors and interiors are also very good nice place for stay
nishant r
  Feb 15, 2018

Home Away From Home

It was a splendid retreat at United Residence, much more that i had expected. Clean comfortable secure and a very cozy and friendly ambience. The staff were very helpful and assisted us more than we had asked for. Peaceful nights spent here with quality beds and all complete ameneties. Great job .Thank you to all.
Chrisbandme
  Feb 11, 2018

Good Place

Title Triple 10. Definitely and always my place of residence when i am in bkk. Perfect location,cordial and very helpful staff who go out of their way to assist you. Ralph, walks the extra mile always. Cleanliness is superb. Security is excelleny and the security guards extremely polite ans helpful. Strongly recommended
jaruvun
  Nov 14, 2017

Fantastic Property. Exceptional Staff.

My wife and I stayed 6 nights @ United Residence to recuperate after her surgery. We specifically selected the property because it appeared spacious, new and clean. We opted for the 1 bedroom unit and were not disappointed. The unit itself was very spacious. Cleaning service was provided daily. The entire staff from front desk (Tip), security guard (A), manager (Rav) and the cleaning crew were so friendly and on it. Several times I would ask the front desk for something and 60 seconds later someone would be knocking on the door to deliver it. Exceptional service. And a quiet location. Can't say enough good things about this property. Only downside, as mentioned in other reviews, is the location is a bit of a walk from the BTS station. But, a 6 minute taxi ride will get you there no problems. THANK YOU United Residence for a wonderful stay. Oh, BTW, I used their rooftop gym 4 or 5 times. Its quite nice. Has A/C and TV with great views.
Makawao22
  Sep 12, 2017

5* Stay!

United Residence offers a luxurious stay in Bangkok! It's a taxi trip away from the centre but taxis aren't expensive so as long as you don't mind a 15minute journey this really is a great place to stay if you need some luxury! The staff at the front desk, including security, are very welcoming and were always very helpful if we had queries. The apartment building has all of the services you could need for varied lengths of stay - gym / washing machine in room/ breakfast table in room / full sized fridge balcony/ spacious bathroom/ large cupboard... Highly recommend a stay here if you are visiting bangkok. We would definitely return if we come back to Bangkok again
Wanderlust2216
  May 15, 2017

Just like home but with five star service

I came to bangkok for surgery and for the first 2 weeks my mum and her partner came and the last 2 weeks my partner came. I rented the one bedroom unit at a monthly rate and it was an extremely reasonable price given the high prices of other serviced apartments in the area. The service was amazing, you are left alone enough that it feels like a home away from home but there is always a helping hand in reception if needed. The owner/manager is a really friendly man and will do what he can to make your stay comfortable and very easy to speak to. The best part is the guards out the front, they are so friendly and will help you get a taxi for travellers not used to busy bangkok and how the culture works here. Staff don't all speak english but there is usually someone who can or you can find translation apps to help. The apartment has a washing machine and enough dishes for 2 people but if your thinking of home cooking you will need to grab some pots and pans. It's bangkok through you shouldn't need to :) All in all an amazing experience, if i am ever back in bangkok id stay here again. the one Bedroom rooms are spacious and modern with a comfortable clean feel. they even have a gym upstairs for those interested. Id also suggest emailing directly for bookings they are so helpful and it's usually cheaper then 3rd party sites.
Aleah B
  Mar 15, 2017

Beautiful, amazing and incredible!

Absolutely love this place, beautiful and clean room, beautiful views and even more beautiful people, the staff, cleaners and the security guard made our stay fantastic, such caring people. A security guard is their 24/7, which made it feel very safe. The wifi connection was amazing. The security guard went and hailed a taxi off the street for us, he made sure he opened and closed the door for us every time we left and entered. I have absolutely nothing bad to say about this place! A lot of people have commented on not being able to get BTS from where the hotel is located, we got taxi's/Uber's everywhere and it was no more then 100 baht, very cheap! All around, love this place and will definitely be back! Thank you to all the lovely staff who made our trip fantastic and easy!
Taraleighwebster
  Nov 28, 2016

Small family atmosphere hotel with the service of a 5-star hotel

An insufficiently known hotel cum serviced apartment situated in the heart of Thonglor/Ekamai posh area, this hotel provides an undisputed top quality service together with a very familial spirit. It is located on soi ekamai 26, so just very near to the main Ekamai road, but far away enough that you are not disturbed by the traffic. Upon initial contact, they were kind enough to show me a room while I had not warned of my coming, and thereafter, Mr. Ralph and his front desk staff called me to make sure of my interest and the beginning of my reservation. Mr. Ralph, the manager of the hotel runs a very tight ship where the hotel is kept in top shape, with a discrete but tasteful decoration, but he managed to associate that to a real family spirit among his staff. Service is top-notch, from cleaning to reception, and you have the feeling people are working together to make the hotel feel feel more like a family pension. Despite this, smile and welcome are at the highest level I experienced for a long time in Thailand, even in 5-star hotels... Probably because they are very genuine in this place. Cleanliness is impeccable and the maids will even take the pain of arranging your luggage for you at times. I was there with my 80-yr old father for one month, and I must say that I was amazed from beginning to end with the care they took looking over my father during the time I was away for business. I also never failed to be warmly welcomed anytime we came back, even by the entrance guards (who are probably some of the nicest and caring guards in Thailand)! It is rare to find such uniformity in kindness and service, but Mr. Ralph managed a real performance in hiring and retaining such amazing personnel (but then, he sets the example himself as well). The hotel may seem tiny from the outside, but it still has 8 floors and even a garage to park your car and a fitness centre. It is a lovely place altogether and an excellent choice whenever you need to work or stay for a long period in Bangkok (shorter periods too, BTW!). Breakfast, while limited to congee is pretty good and nourishing for a rather low price (100 THB). I think it is hard to do better than this in terms of full service. Wifi is free and pretty fast, TV has several channels; both Thai, Chinese, Japanese and US, but at times can be capricious (you then only get Japanese channels to watch). Price-wise and for a long stay, this is probably one of the best options in Bangkok, as 22 K THB is unbeatable for a whole month stay. Even a studio is equipped with a washing machine, microwave and cutlery, enough to help you survive over a long stay. If pre-cooked food is not to your liking (there is a 7/11 just around the corner on Ekamai), you can hit one of the local roadside places (pad thai ekamai to recommend, among others). Several coffee places in the area, some roadside restaurants , and if you prefer more sophisticated (or not!) food, you are just a short walk (or taxi ride) away from Ekamai Big C and its restaurants or Thonglor J-Avenue.
FreeMindXs
  October 13, 2016

Excellent Value - Although not close to CBD

Ralph and the Staff are 10 out of 10!! The Studio apartment was really good for our 17 day stay although I have made a few simple suggestions for improving the stay for guests who stay a little longer than a weekend. Choice of TV channels for English speaking guests is rather limited although the unlimited WiFi access is good. Perhaps by having a Chrome Cast or EZcast available on request would broaden the in-room TV ability. Although close to the Thong Lo area of glitzy restaurants, there are plenty of local eateries nearby, especially if you take a short walk of 5 minutes towards the canal (opposite way to the BTS) you will find lots of stalls selling fresh fruits, freshly cooked foods of all kinds. If you get the urge for some English/American type food, then simply look for your nearest "Foodland" supermarket where they have a restaurant attached that is open 24/7 and the prices are really reasonable especially with the Happy Hour breakfast from 7.30am -9.30am. There is a Foodland near United Residence which is no more than a 10 minute walk across the canal, just use Google Maps and no problems at all. For transportation we always caught a taxi from the main street down to the BTS/Sky Rail (50 Baht) and used the BTS to get to most destinations. For long stay necessities we shopped at the Big C, which is between United Residence and the BTS, otherwise the corner 7/11 was handy.
Glenn E